Job Categories
Job Title
The Trainee IT Technician
Company: Rasunsoft
Category
IT & Digital Technology
Job Description
The Trainee IT Technician
Role at RASUNSOFT is a full-time, on-site position based in Ja-Ela.
The person in this role will assist with diagnosing and resolving basic hardware and software issues, setting up workstations and peripherals, and supporting routine maintenance of IT systems.
Day-to-day tasks include responding to user support requests, documenting issues and resolutions, and escalating complex problems to senior technicians.
The trainee will shadow experienced team members, follow established procedures, and participate in training activities to build core IT support skills.
The role involves direct interaction with internal users and requires clear communication, attention to detail, and a willingness to learn.
Location
Gampaha
Skills Required
Graphic Design IT Support Microsoft Office Photocopying & Printing Photoshop
Availability
Not selected!Preferred Languages
Sinhala
Work Experience
0 - 3 months