Job Categories
Job Title
CLIENT RELATIONSHIP - TRAINEE
Company: IN-SO (PVT) LTD
Category
Customer Service & Support
Job Description
JOB ROLE:
Handle our Overseas client’s inbound and outbound client calls professionally.
Maintain accurate records of customer interactions.
Acknowledge order requests and entertain into the system.
Coordinate between internal departments to ensure smooth operations.
Handle and resolve client queries effectively and efficiently.
REQUIREMENTS:
Fluency in English is essential.
Excellent verbal and written communication skills.
Ability to work US working hours (SL Time 6.30 PM to 3.30 AM).
Basic
computer literacy and a willingness to learn.
WE ARE
OFFERING:
Competitive salary and benefits package
Comprehensive training and ongoing support
Opportunity for career growth and development
Friendly
and inclusive work environment
Candidates who have recently completed their G.C.E.
Advanced Level (A/L) examinations, with results pending, are welcome to apply.
Interested candidates are invited to send their
resume and a cover letter to [email protected]
Location
Colombo
Skills Required
Customer Service Phone Handling
Availability
Monday Tuesday Wednesday Thursday Friday
Preferred Languages
English
Work Experience
0 - 3 months