Job Categories
Job Title
Administrative Operations Assistant( Work From Home)
Company: Private
Category
Customer Service & Support
Job Description
Make outbound calls and manage inbound calls, emails, and chats
Provide solutions to customer inquiries and resolve issues efficiently
Follow customer service procedures, guidelines, and company policies
Record, organize, and update customer interactions and profile/account changes
Identify customer needs and ensure customer satisfaction
Maintain accurate documentation of all communications
Location
Colombo
Skills Required
Customer Service Microsoft Office Phone Handling Tele-support
Availability
Monday Tuesday Wednesday Thursday Friday Saturday
Preferred Languages
English Tamil
Work Experience
6 - 12 months